How Can We Help?
- Blu Mangoes-Introduction
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What is Blu Mangoes?
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How does it work?
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What technical knowledge does a user need?
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How is Blu mangoes able to process images correctly?
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- Blu Mangoes- Demo
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How can I book a demo for Blu Mangoes?
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How long my trial will be valid?
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What all shall be covered in demo?
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Do I need a live account with any online channel for the demo?
- Pricing
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What are the different plans of Blu Mangoes?
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Can I upgrade my plan before the agreed tenure?
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How do I downgrade my plan in the middle of billing cycle?
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Can I avail images processing or catalog management separately?
- Login & Security
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How to create a login account with Blu Mangoes?
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I have lost my login details- how to restore account?
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How to discontinue/delete my account?
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How to upgrade my current plan?
- Catalg Sheet -Upload
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Where can I download the master sheet format?
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Can I use my own master sheet format?
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What all categories can be selected?
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How many channel catalog sheet can I downlaod?
- Images Upload
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How do I upload images?
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What are dimensions & resolution requirement for images upload?
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How can I select the channel for which I want the images processing?
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How to sequnce and create Dropbox links of the processed images?
- Catalog Sheet-Download
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How to download duly filled catalog with images link for a category?
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How to download dully filled catalog sheet for a selected online channel?
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How to makw changes in the downloded catalog sheet
- Invoices & Payments
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Where can I see my monthly invoices?
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Where can I check my payments summary?
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What are the different methods of payment?
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How to manage plan upgrade within a ongoing billing cycle?
- Errors Management
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I do not understand the meaning of the error?
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Where can I see the errors sheet?
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How do I upload modified sheet?
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Where can I find the history of errors of different lots of upload?
