FAQs

Frequently Asked Questions

1. Why Blu Mangoes?


Blumangoes is a tool that simplifies your work taking out skill requirement and making it as easy as possible so that you could focus more on sales.


It generates ecommerce catalogues for market places like Myntra, Amazon, Ajio, Flipkart etc.


It simplifies the work and take care of small issues that comes in cataloging. It improves visibility, revenue, profitability, Discoverability and also improves the way you do cataloging.


In two simple steps

Importing data in excel sheet format
Exporting data by selecting portal name and category

2. Category Management


Footwear, Apparels, Belts, Wallets, bags, caps, socks (we are integrating more) If you need any particular category please check with our support team regarding timelines.


You can raise request to Support@blumanagoes.ai


Not allowed

3. Channel Management


Mandatory and some good to have attributes.


NO


Mentioned in import sheet

4. Catalog/Data upload


Just need to upload master data to Blumangoes through excel sheet, no need to upload data specifically for each channel.


Export data > Block> portal name >lot number>Get lot data> click on red download button


Catalog can be uploaded on seller panel of market place in regular way


Refer “Export error data” button in import section or go to export data and download Error file by selecting block> lot number>get error sheet


You will get a tick mark popup stating “File uploaded to server” and then another pop up stating “Do you want to merge data to existing lot”, here you should put lot name/number which you can refer to export/find data in Blumangoes

5. Images Upload


Do I need to upload images of separate dimensions and sizes for each channel or category?

6. Catalog Download


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7. Error Management


In publishing and graphic design, Lorem ipsum is a placeholder text commonly used to demonstrate the visual form of a document or a typeface without relying on meaningful content. Lorem ipsum may be used as a placeholder before final copy is available

8. Recharge


In publishing and graphic design, Lorem ipsum is a placeholder text commonly used to demonstrate the visual form of a document or a typeface without relying on meaningful content. Lorem ipsum may be used as a placeholder before final copy is available

9. Multiple Logins


Multi accounts are supported, inform Blumangoes team in advance before account creation.

Contact Support@blumangoes.ai

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At least one account is given to each organization and if you require multiple login please contact our support team.

*Additional accounts are chargeable


Yes possible to restrict at certain level but the data would be save in single database so if any user makes any change it is changed in Master data.


All roles to different users can be provided as per organization’s requirement.

Contact Support@blumangoes.ai  

10. Catalog History


Export data > Block > Select lot from dropdown


Export data > Block > Select lot from dropdown>Get lot data

11. Bills and Payment


Yes


Yes, you can from the Bills & Payment Summary section under My account.


Yes, we levy 18% GST as per government norms on all the plans


Please reach out to us with proof of payment at support@blumangoes.ai. We will investigate and solve your problem instantly upon verification of receipt of payment.


Please reach us at support@blumangoes.ai


Reach us at support@blumangoes.ai and we will help deactivate your account.

12. Plans & Pricing


Contact: Support@blumangoes.ai

 


Contact: Support@blumangoes.ai


Contact: Support@blumangoes.ai


Contact: Support@blumangoes.ai


There would be a minimum upcharge, Contact: Support@blumangoes.ai for more


Contact: Support@blumangoes.ai

13. Support


Write an email to: Support@blumangoes.ai

Want to know more?


Contact us

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